Contact your Council for help with your needs

If you require additional help with your online self-help assessment, all of the contact details you will need can be found on this page.


New Oxford Street,
CA14 1LW.

Fax: 01900 325368

North Allerdale: 01228 223450
South Allerdale: 01900 706301
Keswick: 01768 812243


Civic Centre,
CA3 8QG.

Fax: 01228 226655

Carlisle North 01228 227033
Carlisle East 01228 227040
Carlisle West 01228 221590


Blencathra House,
Tangier Street,
CA28 7UW.

Fax: 01946 506433

North Copeland: 01946 506352
South Copeland: 01946 506269


19-24 Friargate,
CA11 7NX.

Fax: 01768 242260

Eden West (including Keswick): 01768 812243 or 01768 812233
Eden South: 01768 812089 or 01768 812231
Eden North: 01768 812241 or 01768 812253


Priory Grove,
off Friars Lane,
LA13 9NP.

Fax: 01229 404054

Furness East: 01229 407874
Furness West: 01229 407446
Furness North: 01229 407444

South Lakeland

County Offices,
LA9 4RQ.

Fax: 01539 773354

Kendal: 01539 713378 or 01539 713343
South Lakes Rural: 01539 713111 or 01539 713334

Cumbria County Council

Contact ADL Smartcare for support with this website

Did you know that we provide specific help for each page in the help tab at the top of the page? Take a look there first for help with use of the website.

If you have any further queries or would like to contact us with feedback about your experience please click below to be taken through to our contact form.

ADL Smartcare Limited logo

Contact ADL Smartcare

HAVA - Healthy Ageing Virtual Assistant

Please wait…

Here's the details you wanted

Help with this page
Complete and submit the form below for support with this website
(View Terms Of Use and Privacy Policy).

Download the free LifeCurve™ app now!

Find out more

Close this window

Help with the accessibility tool

Increase the text size
Reduce the font size

Font Size

You can increase or reduce the size of the text by clicking the up or down buttons on the toolbar. The text can be increased by up to 3x its original size.

Choose a different typeface

Font Choice

Click this button to change to a different typeface. There is a choice between serif, sans-serif and comic sans fonts.

Change the colours of the website


Equipment for Easier Living Cumbria website has a variety of different themes to choose from including a high-contrast colour scheme. You can also view the website in a text-only format.

Reading ruler option

Reading Ruler

The reading ruler is to assist you with reading the website. The ruler will follow the movements of your mouse cursor, covering the space above and below to make it easier to read one line at a time.

Screen reader

Screen Reader

For blind and visually impaired users we recommend NVDA (NonVisual Desktop Access), a free "screen reader" application which reads the text on the screen in a computerised voice.

You can control what is read to you by moving the cursor to the relevant area of text with a mouse or the arrows on your keyboard.

Click here for more information and a link to download the programme on to your computer.